Shipping, Errors, Missing Bits, Story Mode Update
over 6 years ago – Sat, Dec 30, 2017 at 12:24:13 AM

Hey all, wanted to offer updates on all the things! We've been away the past week for Christmas, but will be fully back Tuesday. I'll be responding to most direct messages and emails then, and whatever I have time for in comments sections and whatnot in the meantime! 

If you want to contact me directly, use Kickstarter's message service or [email protected].  

If you need to request a part, replacement, or reshipment, use the form at asmadigames.com/replacements . It is not necessary to email/message us in addition.

Shipping

USA: All US-destined packages have been sent and should have arrived by now. If yours does not arrive by January 5, please contact us and tell us that it was lost.

CA: I was told that all Canada-destined packages had been shipped. I haven't heard of any arriving yet, so it seems like there were seasonal delays. Apologies for the slowness, here.

EU/Rest of World: All the games for other areas have arrived at our fulfillment partner in the UK, and they're working on setting up their package assembly lines/process. I'll have more info available next week. Unfortunately, these arrived right before Christmas, which is also their inventory/vacation time, and no real action has been taken yet.

Print Run Issues

Here are some common issues we've been hearing about.

Panther - Lantern Splotch: Somehow the final press art file on the press had a very small corruption around one of the EXP lanterns on one copy of the Panther card. It looks like the lantern blew up! But it is just a normal lantern. Picture below - it should not impact gameplay in any way. 

Plastic Hero Cards (Base ODD): Somehow (I don't like the number of times I'm saying "somehow", here), the wrong file was sent to press for the plastic hero + turn reference cards for all plastic sets of base ODD (this includes the v1.5 upgrade packs). The factory will be reprinting these cards and sending them in the mail to every single backer who received base ODD or the v1.5 plastic upgrade. I've uploaded the print-ready files to onedeckdungeon.com/files/ if you would like to download them (I'll make a full print and play of v1.5 soon!). Please note that these files includes 1/8" of bleed around all edges!

Plastic ink: We have received some reports of plastic sets with easily scratchable ink. All of our test sets don't show this issue - we are hoping it's isolated. If your plastic set has a strong smell when you open it, we suggest you let the cards breathe a bit by being exposed to open air before handling them much. 

Plastic vs Paper: Without a set to compare it to side-by-side, it can appear that plastic cards are normal cards. They're stealthy :)  This picture illustrates the difference:

Missing Parts

If your game is missing a token, card, or any component, use the form at asmadigames.com/replacements to request a replacement. It's not necessary to message/email us separately from the form. 

Story Mode

Because we've been buried fixing fulfillment and print errors, we're not quite done with Story Mode yet. We aim to launch it in January. First priority is getting games and replacements to everyone!

Shipping Update - Tracking, and Plastic Errors
over 6 years ago – Wed, Dec 20, 2017 at 11:18:06 PM

Hey all, thanks for your patience with the process. It's been a pretty frustrating couple of months, but all the games have indeed left the factory.

For US / CA backers - your games are on the way. The majority of tracking emails *did not* properly send. We've built a web interface where you can enter your email and get your tracking number, as we did with the Innovation Deluxe shipping.

It's here: http://www.onedeckdungeon.com/tracking.php

Non-US orders are not in there. If you're in Canada, your game is en route. If you're elsewhere in the world, your games have just arrived at our international shipping hub, they cleared customs yesterday/today and will begin shipping soon.

Plastic Deck Errors

In exciting (not exciting) news, the *entire run* of base ODD plastic sets was printed with the wrong hero cards. If you have plastic base ODD or the v1.5 upgrade, your game contains v1.0 heroes (If you're wondering how, I wish I knew! It's a pretty ridiculous error). The factory is printing up new plastic hero cards, and will mail them out to everyone once done. The main impact to play is simply aesthetic - the only balance change was to the Archer. Very sorry about the error, and we will get the cards to you as soon as we can. You do not need to take any action to receive this replacement pack.

Other Errors

If there's something else wrong with your game or order, please fill out the replacement form at http://asmadigames.com/replacements/ 

Fulfillment Update, and ODD Digital Kickstarter wrapping up!
over 6 years ago – Fri, Dec 01, 2017 at 12:35:37 AM

Hey all, assembly's all wrapped up on games and fulfillment operations are underway. We hoped to be shipping the first packages this week but it'll probably start next week, there is a LOT of packing and whatnot to be done. This is definitely our most complex KS fulfillment to date, because we've allowed for BackerKit add-ons. 

Orders for the US and Canada are being fulfilled straight from our warehouse in Michigan, the rest of the world will be fulfilled using international partners, and we're sending games to them now. Using multiple hubs is an entirely new process to us. Because we're right in the holiday season, it probably will be slower than we'd like it to be. 

We're happy to be getting games out to you all, and apologies that it's slid a couple months from where we'd like to have been!

ODD Digital - 24 Hours Left!

We're in to the last 24 hours of the digital One Deck Dungeon Kickstarter, so if you haven't gotten around to checking it out or backing, now's the time!

https://www.kickstarter.com/projects/handelabra/one-deck-dungeon-digital-tabletop-game

Digital KS Funded + Mobile Version, PAX Unplugged Soon!
over 6 years ago – Tue, Nov 14, 2017 at 07:46:27 PM

Digital One Deck Dungeon has fully funded, hurray! As a special bonus announcement, we're confirming that we'll be bringing ODD to both Apple and Android tablets a month after the Steam launch. 

 From the Handelabra update:

While we still cannot offer keys directly for mobile versions of One Deck Dungeon, we really want mobile players to be able to participate in the campaign. The new Mobile Dungeon backer level is $1 and officially registers your desire to see One Deck Dungeon come to mobile. Your name will be listed in a special section of the credits dedicated to the mobile backers.  

But there's a better reason to back at that level! For every registered mobile backer, we will release One Deck Dungeon for tablets 1 hour earlier. There are 720 hours in a month, so if 720 people back it at this level, tablet support will launch day and date with One Deck Dungeon for Steam.

For their full post: https://www.kickstarter.com/projects/handelabra/one-deck-dungeon-digital-tabletop-game/posts/2042062

PAX Unplugged

This Friday through Sunday, PAX Unplugged will have its inaugural edition in Philadelphia. We'll be there, along with Handelabra (Booth 139) and Foam Brain Games (Booth 633). Handelabra will be showing some early videos of the digital app, and Foam Brain will be selling copies of base One Deck Dungeon and demoing the finished version of Forest of Shadows.

Even though a thousand copies of Forest are already assembled, we made the decision to hold it back from floor sales since we haven't started shipping KS backer orders and are still at least a week away from doing so. Everything with assembly seems to be going cleanly so far, wood bits arrived yesterday at the factory.

Wood: A Perilous Material
over 6 years ago – Fri, Nov 10, 2017 at 05:55:33 PM

The update I expected to be sending on my birthday weekend was that all our orders had shipped and would be in the hands of backers soon! Nooooope.

Instead the factory is still waiting for the wooden bits to arrive, which should happen Monday (instead of about 2 weeks ago). This means assembly starts Tuesday, and fulfillment starts after that. We're up against Thanksgiving, and that means that fulfillment will likely not begin until the Monday after the holiday weekend. 

Turns out, the plastic cards were just a decoy! Wood was the true enemy all along. All issues with the plastic cards have been solved, so no problems there. 

We're sorry for the delay, and also annoyed that we won't have copies for sale at PAX Unplugged next week (We will likely have a few copies for demo, there). We may have playmats and the base game available at the Foam Brain Games booth, depending on how assembly goes.